+27(0)31 465 760 /4 info@aers.co.za

CLIENT SUPPORT

REGISTRATION

COMMERCIAL & INDUSTRIAL HVAC / REFRIGERATION &
BUILDING MANAGEMENT SYSTEMS (BMS)

SUPPORT

REGISTRATION

Follow the steps below to register as a support user on our system.
Once you have registered you are able to log faults and our Team will receive the notifications to make the neccessary arrangements to attend to the repair or service .

STEP 1

Go to www.aers.co.za/support-2/ and click on REGISTER

STEP 2

In the First Name field put your FULL NAME
In the Company Name field put the STORE NAME
Insert email address and click Register

STEP 3

We recommend going to settings and changing your password to one that you will remember.
You will then be brought to your client dashboard where you are able to log faults/repairs/ services by clicking on the

STEP 4

Click on the CREATE TICKET button to add in the details about the fault or service and we will be notified of your request and the necessary arrangements will be made to action the call out.

Any Questions?

Should you need any assistance with registration or have any queries, please email support@aersgroup.co.za or click the button below to send a request via an online form.

OUR SUPPORT CONTACTS ARE
031 465 7603 or 076 267 6193

AIRCONDITIONING ELECTRICAL REFRIGERATION SERVICES

COMMERCIAL • INDUSTRIAL • BUILDING MANAGEMENT SYSTEMS (BMS)

Unit 3, 69 Alpha Crescent | Umbilo, Durban, 4001 | T: +27(0) 31 465 7603 | F: +27(0) 31 465 6989 | E: info@aers.co.za

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